Privacy Policy

Last updated: April 26, 2026. Questions? Email randy.smit@dordt.edu

RAS Financial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide to us

We collect information you voluntarily provide, including:

  • Contact information (name, email address, phone number) submitted via our contact form
  • Service inquiry details submitted through our contact form
  • Payment confirmation information (but never credit card numbers, which are handled by PayPal or Venmo)

Information collected automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or search terms
  • IP address (used for analytics and security purposes only)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Provide requested tax preparation and bookkeeping services
  • Send appointment reminders or follow-up communications
  • Improve our website and services
  • Comply with legal obligations

3. Tax Documents and Sensitive Information

We take the protection of your financial and tax information extremely seriously. Tax documents, Social Security numbers, bank account details, and similar sensitive information are never collected through this website or our contact form.

All tax documents are exchanged exclusively through our dedicated secure client portal. Access to the portal is provided only after your consultation and requires authentication.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service providers: Trusted third-party services that assist us in operating our website (such as form processing via Formspree) under strict confidentiality agreements
  • Legal compliance: When required by law, court order, or government authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to affected individuals

5. Payment Processing

All invoice payments are processed exclusively through PayPal and Venmo. We do not collect, store, or process credit card numbers or banking information on this website. Payment processing is governed by the respective privacy policies of PayPal and Venmo.

6. Cookies and Tracking

Our website may use minimal cookies for functionality (such as remembering your color theme preference). We do not use advertising cookies or cross-site tracking. If you prefer, you can disable cookies in your browser settings, though some functionality may be limited.

7. Data Retention

We retain contact form submissions for a reasonable period to respond to your inquiry and maintain records of our communications. Tax and financial records are retained in accordance with IRS requirements and applicable state law.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our secure client portal uses encryption for all document transfers.

However, no internet transmission is 100% secure. We encourage you to use our secure portal for all sensitive document sharing and to never send SSNs or financial documents via email or website forms.

9. Your Rights

You have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of non-essential communications at any time

To exercise these rights, contact us at randy.smit@dordt.edu or (712) 441-9303.

10. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

RAS Financial
410 Lincoln Ave SE
Orange City, IA
Phone: (712) 441-9303
Email: randy.smit@dordt.edu

This Privacy Policy was last reviewed on April 26, 2026. It should be reviewed by a licensed attorney before going live to ensure compliance with applicable federal and state laws.